Nokia Charger Exchange in RP

Are you one of those people who recently bought a Nokia mobile phone? here’s a news flash for you  in case you didn’t heard the news, The Nokia Philippines will replace potentially hazardous cellphone chargers after confirming that the chargers could give users an electric shock.

The Nokia Charger Exchange program will only replace three charger models – AC-3E, AC-3U and AC-4U – manufactured between April and October this year.

This charger models that included in the list of Nokia Charger Exchange program were reportedly have some problems like the plastic covers of the affected chargers could come loose and separate, exposing the charger’s internal components that can lead into an electric shock.

Nokia said that AC-3E and AC-3U chargers purchased before June 15, 2009 and AC-4U chargers purchased before April 13, 2009 are not within scope of the Nokia Charger Exchange program.

Here is the 3-step process of the Nokia Charger Exchange Program:

Chargers within the scope of the exchange program can be easily identified through the following three step process.

Step one – Identify the charger model number to determine if it is within scope of the program. Eligible models are AC-3E, AC-3U and AC-4U. If the charger model is not listed, it is not within scope of the program and no further action is required.

Step two – Determine if the charger was manufactured by BYD. If your charger label has the letters “BYD” it may be within the scope of the program. If BYD is not identified on your charger label, it is not within the scope of the program and no further action is required.

Step three – Identify charger production date code. If you own the AC-3E or AC-3U, and your charger model contains production codes between “925” and “932” it is within the scope of the program and should be exchanged for a free replacement charger.  If any other code is listed it is not within scope of the program and no further action is required.

If you own the AC-4U, and your charger model contains production codes between “916” and “943” it is within the scope of the program and should be exchanged for a free replacement charger.

Consumers are asked to visit Nokia Charger Exchange Program Website or send an SMS with the following format “charger model, manufacturer name, 26 digit charger serial number” to 0905-3224923 (for Globe subscribers), 0920-2678978 (for Smart subscribers) or 0922-8589360 (for Sun subscribers) so they can be assisted.  Or they may call the Nokia Careline at (632) 886-1234 between 8:30am – 8:30pm from Mondays to Sundays.

Image Legend:

1. Model number

2. Identification number